It also happened with me once. Depending on the state you are in, there ccould be a law saying if you received something you did not order, you can keep the item. What is the items value? I have a buyer who had ordered two items from me that were in the same transaction. I ordered 2+ items, but only received one... where's my order? Since we make our products to order and have a large assortment of products not stocked in-house, when you order multiple items at a time, they may be shipped separately. Only recieved 1 item and when I go to check the other one I can't find it. I received two items from Play.com, both items are the same, the serial numbers on the packages are the same. But you can prove you sent a letter and one was either received or rejected. The United Kingdom has become the first Western nation to begin vaccinating its citizens with a Pfizer/BioNTech Covid-19 shot outside of clinical … ... And pay for the postage to return the extra item? I've spoke to the seller stating this and that I have only received one item in the wrong colour. Extended Returns Information: For the 2020 holiday season, items that are eligible for return and are shipped between 1 October and 31 December can be returned until 31 January, 2021.Our returns policy will revert to the standard 30-day period for items delivered after 31 December, 2020. A. It turned out to be faulty, so I got a replacement and was told to wait for a return shipping label for the first one, which I never received despite asking for it several times - just silence from the company. You would get in touch with them & point out that you only had one item! Give them a deadline for when they should do this and if you do not hear from them by this date you will dispose of the item. Could the seller have given you a BOGO? Ordered one, received two. 2 Returning a damaged item promptly. It happens when you buy two products from 2 different sellers at amazon, so both reach at different day and time. Take photos of item received in its packaging first of all. Ordered goods on 27th of November and… Ordered goods on 27th of November and still no sign of one of the items. That is, if the order wasn't meant for you, if it was sent to you twice, or if there's extra stuff on top of what you ordered. Not sure if i have two accounts. I don't think this is the same as an unsolicited item, since you did order one. However still I have nit received the 2nd item ( 261301623460). If they want it back, you should make them give you a pre-paid label. I ordered one item & received two, do I have to return second item. Checked at my post office and was told that it was possibly sent back to sender. If they ask you to ship back or pay for it. I remember clearly packaging both games in the same package and mailing to her. I’ve put free stuff in the box for a customer before, was it me? You may receive one item before the next. So don't panic if you don't receive all of your items at once. Well next day i received another one same exact thing. Elena Sokol October 26, 2020 22:30; Edited; Hello, I ordered one Folio Touch case (see order #154178422239) but received two cases today. 10 years ago. What's the legal situation? Ordered one, received two. I recently purchased two tables, I received one item which was sent in the wrong colour. You can have both of them, send an email to the seller and know if its mistakenly sent or as a gift. The worst part that it is for a present for the 14th of December. Q. *If you've chosen home delivery… *your items may arrive via more than one delivery - but don't worry, you'll receive delivery updates via email. I received the item is used when emphasizing the time you received it, it is past simple (not past perfect). It’s a different story altogether if items are sent to you by mistake. OR I have received the item I've been waiting for. I ordered two items but yesterday i received a box and i opened the box and see only one item.. Bill invoice quantity 2 but in box only one item... Payment done by cash total two item... How is happening in a online order.. Lv 7. checked tracking and was still at Post office in LB. My order was canceled multiple times for unknown reasons and finally got the 4th to stick. I mistakenly ordered two sets of the same item, i only wanted one set, The items are Control arm* trailing arm bushes for a Nissan Bluebird wu**. This is what I would do. Follow. Artemis Agrotera. So don't panic if you don't receive all of your items at once…they are on the way :) Feedback. Customer ordered 2 of the same (hard to find) item two weeks ago, they were barcoded off the shelf when picked, and parcelled up together, shipped with signature. When the package came yesterday, I found two Xboxs in the box. Showing 1-16 of 16 messages. Open an existing purchase order, or create a new one. Hard to understand. A. JBL clip on speaker ordered almost * months ago and has not arrived. The item I ordered is meant for use during summer, now the good sunny days are gone. That is, if the order wasn't meant for you, if it was sent to you twice, or if there's extra stuff on top of what you ordered. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift. Need additional information. Please make sure we are not billed twice, and please let me know what to do with the extra Folio Touch. It was delayed but ok it was my Christmas gift from hubby .. when UPS delivered it they delivered 4 of same item. It’s a different story altogether if items are sent to you by mistake. if they sent you ONE ITEM and charged you for TWO!! Vithanage. The company will come and get it. - - " I don't even have the heart to tell him I've never infested Arizona." We contacted Carphone Warehouse, the company which had sent the phones, only to be told that they had been ordered … I am positive that both items were there at the time of initial delivery. I ordered and paid for an 80 dollar item online at Walmart. If you're asked to sign a card or electronic device that says you confirm that the goods are received in good condition, don’t worry, you won’t be signing your rights away. To receive items with a purchase order. Also having trouble viewing my account that i ordered it on . ordered two items same time and only received one of the items. Jan 13, 2018. Am I obligated to return or pay for merchandise I never ordered? I have just received the item. For more information, see Record Purchases. Neither ass9c8ste had a clue. Items were packed at different times. The Moneyologist I ordered one pair of shoes in the mail, but two arrived Published: April 27, 2015 at 12:27 p.m. At first I thought that I accidentally ordered two, but the online order said I only requested one. - -" I don't even have the heart to tell him I've never infested Arizona." Must I notify the seller if I keep unordered merchandise without paying for it? You didn't really say if you opened a case for item not as described with eBay. Should I notify them? ... You may receive one item before the next. Please solve the problem as soon as possible.. My first experience in a club factory.. No. I ordered one item and a different item came. I ordered 2+ items, but only received one...where's my order? I guess its OK . Find the sender’s details and contact the company and tell them that you have received the item and that you expect them, or their courier, to come and collect it. Hopefully it will show the parcel as too small for both items. I checked my bank account to see if they charged me extra, but they only charged me for one. one item ordered and paid for, but two were delivered? "It had two Samsung new phones that had just been released. More than six months ago I spent €2000 on a musical instrument from a UK company, which was delivered to Germany. Give Seller a while to respond, if none, open an item not received case and include photos. !--You know it's the right thing to do! Thanks. The following describes how to receive items with a purchase order. Choose the icon, enter Purchase Orders, and then choose the related link. To return an item you ordered: Hi, just after some advice. 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