If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer. There is no hardware problem with the PS4. Let’s go through the different options to see what they do and what data on your system gets affected. Random … Remote play won’t let me use my main account. For these reasons, you have no reason really to prevent system updates. You can check your Internet connection to see if it is the problem. @AskPlayStation hey there I'm on my PS4 right now and it says I'm appearing offline and I can't play any game on my PS4 can you help me? Make sure the network NAT type is Type 2 or less. Turning off your PS4 and turning it back on is the same thing as restarting, so if that didn’t fix your problem, let’s move down. Learn your NAT type by launching the PS4 Remote Play application, then click Settings and choose the Information tab. The network may be down due to maintenance. On the PS4 go to Settings > Network > Test Internet Connection and follow the onscreen instructions to make sure the console can get online. I have learned many different things necessary to make the connection work. 2. Or you can check on the article on ps4 won’t connect to the wifi. Restart the PS4 – Like restarting your computer, this will restart the PS4 in normal mode. Here's what I know about the problem. I have a Linksys BEFW11S4 router, and have been trying to connect online with friends to play a game via a TCP/IP connection. Let’s be honest, this truly is not a convenient solution to the problem, no matter which way you look at it. I've had a PS4 and PS plus for a few months now, but I haven't been able to play online. 1. I can download updates for PSN and games and access the store as well as use apps like Netflix and the internet browser, but I can't play any games online. Some games won’t also go online if your console’s software is not running the latest update. 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