would not use another company. I said I wouldn't have been returning the car except for the situation. The cars were not clean and the service wasn’t exceptional either. Wondered if anyone can help me. They want depozit 100 € but nobody there can't tell me if it is return when I give back car.Must you pay before you collect car?You pay for reservation of car?. Their website mentions NOTHING about paying a deposit when you arrive but I've had an email from them stating that if I am going to be using a debit card, rather than credit card when I get there (which I plan to), I ll have to leave 100 Euros with them at the desk as a deposit. I Hired a Seat Ibiza Automantic for 2 weeks and it was the 1st time driving in tenerife and the car was older but reliable and was a good drive, we decided to extend our trip we went back to the Airport with the car expecting just to extend the car hire for a further 3 weeks. Auf Rentalcars.com sparen Sie, egal ob Sie ein Luxusfahrzeug, einen … The hiring and pick up and car were spot on. Used this company in Tenerife, was recommended so did not think much by booking. Well done all, great drop off and collection staff too, a pleasure to deal with. we have used Auto Reisen for over 20 years without any problems but on this occasion my wife's mobile phone fell out of her bag into the boot of the car. It will be interesting to see if Autoreisen reply or continue to rake it in under these circumstances. I have booked a hire car with Autoreisen for a weeks time in Tenerife South. Near the end of the second week the Island has gone into lockdown. 4th September 2012 Tenerife South. If you want a stress free, reasonably priced experience with fast service then give them a whirl. I had the cheapest cas I think - Cheverolet Aveo. Thanks Have you hired a car from AutoReisen recently? Vor- und Nachteile: Eine Reise mit dem Auto. No problems at all. Und, ich habe schon viele Autos von AutoReisen angemietet. Car was half full when collected and only request was that it was returned that way. You just book car and then pay when you collect car, you can pay with credit card or cash. Anyone can turn on the AC and check if it works, no big deal. I reserved car on Cicar and there is nothing you pay before. Media Gallery for Autoreisen. Anyone can turn on the AC and check if it works, no big deal. 24 Restaurants in einer Entfernung von maximal 0,5 km. I have booked a hire car with Autoreisen for a weeks time in Tenerife South. I always use Autoreisen in Tenerife and have done every year for years and never had anything but excellent service from them. I have used this company for 25 years in Tenerife without a problem, I wish they were all over the world and then we wouldn't have to put up with the likes of Budget or Avis and their rip off 'add ons'. Answer, NO. From 158 reviews… There’s no hard sell to upgrade to a bigger car, extra insurance etc etc. They simply refuse to post it on and suggest we contact a shipping company. That’s it. Perfekter gehts nicht. AutoReisen is great choice. S.P. Cheap car rentals in Canary Islands Airports. The steering wheel rubber came apart and stuck to my hands every time I drove it it was so worn. MORE+. German efficiency at its best. USB? This is the second time I’ve used this company and in my opinion absolutely brilliant. After having briefly tried another car hire in Tenerife a few years ago, we experienced particularly poor service, very poor service. Great service and I'd definitely use again as reasonably priced. Many thanks. I consider this totally unacceptable behaviour by Autoreisen under the circumstances, and has destroyed any confidence I had with Autoreisen. I have used this company before based on a verbal recommendation in Tenerife. Wondered if anyone can help me. I hired a 7 Seater C4 Grand Picasso online with this company (Contract Number : A000734449) for pickup from Lanzarote airport on 26/12/19 and return on 05/01/20. Browse by destination . Can anyone tell me if you pick the car up onsite at the airport or if you have to be driven somewhere to collect? We just came to Tenerife, where we rented a car plus car rental company for 6 days. So far so good.Booked a car in October for our holiday in August and emailed a few times to double check everything during coronavirus. Very disappointed. I booked the car through the North airport to coincide with the local bus timetable. Excellent service all round. Log in or sign up to find out more. Thank you. Making reservation was really transparent and straightforward so I really had good feeling and high expectations. Tenerife Airport South - Go with Cicar for a couple of euro more. Re: Excellent car hire in Tenerife from Autoreisen . First car, the battery was dead, we had to revive it by pushing the car. AutoReisen 's Rating: 4.6 / 5 based on 17 reviews. Customer care is incredibly important and this company are seriously lacking. We have rented a car from these guys in Tenerife last year, the whole process was as smooth as can be, no hidden charges, no rip-offs (which is huge, considering the car rental companies in Spain are notorious for taking advantage of "guiris"). Hi. I had a Citroen C3 as my hire car with about 20,000 km on the odometer; excellent condition. So if you’re some car snob that’s looking for a fancy, brand new BMW then AutoReisen is not for you. If I was out in the car, I would be liable to penalties and or fine. I am having a very bad experience: dirty car, air conditioning not working, a plastic part of the car hanging on the right side of the vehicle, flat tyre sensor always on, random engine sensor on/off/on... disgusting. If you want a stress free, reasonably priced experience with fast service then give them a whirl. The airport can be direct accessed from the TF-1 highway, which is connected to the main roads of the island. A relatively new VW Polo for the best part of a month. Auto Reisen Rent a Car S.L.- Car Rent - CIF: B-38086500 - E-mail for transactions: marketing@autoreisen.es Arrivals Terminal Tenerife North Ariport - La Laguna. Vorteile von Autoreisen › MyPianeta. When I asked about a refund I was told no, as the contract says if you return the car early there is no refund. S.P. We contacted Autoreisen both by email and telephone to be told we couldn't amend the booking but could cancel for free and then rebook. Is there somebody who reserve car in TopCar Autoreisen? Easy pick up and drop off. They tend to get good reviews on here. AutoReisen.com. Restaurante Patricia (32) 6 Min. The most difficult bit for me was trying to understand where to put the car on our return. First time using Autoreisen in Tenerife South and they were brilliant! AutoReisen.com in 2020 | Autoreisen, Autovermietung, Teneriffa. Hello! Puerto de la Cruz. I consider this totally unacceptable behaviour by Autoreisen under the circumstances, and has destroyed any confidence I had with Autoreisen. They want depozit 100 € but nobody there can't tell me if it is return when I give back car.Must you pay before you collect car?You pay for reservation of car?. Competitive prices and no ripoff fuel charges. ease of return of the car, it literally takes a minute. It will be interesting to see if Autoreisen reply or continue to rake it in under these circumstances. However, on returning the vehicle 3 hours before my return flight at the end of our holiday, I was shocked and extremely disappointed to be told by a most unfriendly and unhelpful employee of AutoReisen that I had to pay an extra €50 because of a late return! Stockelsdorf (Lübeck), Schleswig-Holstein. Promotion valid at selected items. No inspection with a magnifying glass to see if you’ve incurred any scratches. Their website mentions NOTHING about paying a deposit when you arrive but I've had an email from them stating that if I am going to be using a debit card, rather than credit card when I get there (which I plan to), I ll have to leave 100 Euros with them at the desk as a deposit. I have used this company for 25 years in Tenerife without a problem, I wish they were all over the world and then we wouldn't have to put up with the likes of Budget or Avis and their rip off 'add ons'. their Customer services is non existent. Forget about it, you are happy if it goes and has AC! to there credit they did telephone us to say they had the phone but this is where it all went wrong. I always use Autoreisen in Tenerife and have done every year for years and never had anything but excellent service from them. Hired a C3 with car seats included for our little ones. Short answer from Autoreisen, NO REFUND. Making reservation was really transparent and straightforward so I really had good feeling and high expectations. No need for credit cards and no deposit required, additional manager 0. eur. 5 Tage nur Hotel Angebote ab 94 € p.P . Regards The AutoReisen Team Torben andersen 4 anmeldelser. The cars were not clean and the service wasn’t exceptional either. A relatively new VW Polo for the best part of a month. MORE+. During our holiday the oil light began flashing, so I checked the level myself to make sure the engine wouldn't seize.The service light was also flashing for the duration. Poorly organised. I put up with all of the above because I wanted to enjoy my holiday with my family without any fuss or complaining. the staff are always freindly, the veichles are clean if not always nearly new. This company not only had good reviews but was offering a very competitive price. Second Car, AC didn't work.Maybe you should check your cars before renting them! Europe ; Spain ; Canary Islands ; Tenerife ; Tenerife Travel Forum; Search. Car Hire at Tenerife South Airport (TFS) Explore the south of the impressive island of Tenerife and drive through it with unlimited mileage thanks to the best car rental at Tenerife South Airport. The price you see is the price you pay, they don't try to get more money off you for insurance, fuel etc, the staff are friendly and helpful, and although they don't always have the latest up to date cars, if you do have a problem they are always willing to sort it out for you quickly, even replacing the vehicle if needs be. Lesen Sie über deren Erfahrungen, und teilen Sie Ihre eigenen! I had a Citroen C3 as my hire car with about 20,000 km on the odometer; excellent condition. Everything was fine: easy to find location of the service, small time for documents and payments, clean car, model as promised (Toyota Yaris). Brilliant communication and hopefully a brilliant experience when we arrive in less than 2 weeks! The pick up and drop off was smooth and easy and the price far better than the bigger companies. Sign the forms and leave. Adios. Just booked for November less than £80 a week, bargain. Vorteile von Autoreisen › MyPianeta. Thank you. In my case we were staying on the north of the island in Tenerife. Alles TOP gelaufen. Canary Islands LAS MEJORES OFERTAS SOLO ESTÁN EN NUESTRA … I hired a Seat Ibiza with 60k on the clock which cost £106 for ten days with EVERYTHING included. I can easily recommend Autoreisen for providing car rentals in the Canaries. Cars not ready. Why not submit a review of your experiences to help others? Was so called 'upgraded' to an absolute bin of a 1.6 petrol picasso that should have been resigned to the skip years ago. Hired a C3 with car seats included for our little ones. Auto Reisen Review. Svar. Despite all the good feedbacks I cannot reccomend autoreisen. Answer 1 of 8: Hello - just booked a car for next month hrough this company. I had the cheapest cas I think - Cheverolet Aveo. Next time we will use another company for sure. The car was a large 7 seater which did have a couple of slight dents here and there but the staff are always really friendly, free child booster seats, free second driver added. Our flight departured at 19:00, we returned the vehicle 3 hours before around 4pm. Our flight departured at 19:00, we returned the vehicle 3 hours before around 4pm. AutoReisen is great choice. Telephone for reservations: (+34) 922 260 200 Paya Thai (4) 7 Min. 4 Weitere Sehenswürdigkeiten im Umkreis von 0,5 km. Click to Save SALE. The staff were very professional and the whole process was easy. We changed the car. I have recommended to others in the past, but this has changed my view. But oh boy when we picked up the car, seemed to be pretty old, no usb, not even radio, barely working, when needed to go up the hill we were not sure will we make it. their Customer services is non existent. Brilliant communication and hopefully a brilliant experience when we arrive in less than 2 weeks! BEWARE of AutoReisen! Quality is not the target of this company, all cars in airport looked same. Would we need to get extra insurance?? I said I wouldn't have been returning the car except for the situation. Answer 1 of 10: Hi everyone Just a quick question, where is Autoreisen collection office at Tenerife South airport. The pick up and drop off was smooth and easy and the price far better than the bigger companies. Read SandySiev's review of the Autoreisen Car Hire, 16 of 158 Autoreisen reviews, & compare with other Car Hire at Review Centre. Rental price was very good 90 eur 6 day full cascade deductible 0 eur. € thailändisch. Next time we will use another company for sure. Hello! Does anyone have experience? I Hired a Seat Ibiza Automantic for 2 weeks and it was the 1st time driving in tenerife and the car was older but reliable and was a good drive, we decided to extend our trip we went back to the Airport with the car expecting just to extend the car hire for a further 3 weeks. If you choose to go with someone else you may pay the price when you return the car and they con you out of your excess. I sent a further email saying I was prepared to accept a voucher for use in the future. Location at Tenerife South Airport was fantastic from registering on arrival to driving out of airport took 15 mins - return of car … Have used Autoreisen in both Tenerife and Lanzarote collecting and returning car from airports. €€ - €€€ mediterran. Answer 1 of 15: Hello all. In my case we were staying on the north of the island in Tenerife. They want depozit 100 € but nobody there can't tell me if it is return when I give back car.Must you pay before you collect car?You pay for reservation of car?. AutoReisen Reviews. Santa Cruz de Tenerife, Spain. If I was out in the car, I would be liable to penalties and or fine. Highly recommended! Expires:29 Dec, 2019 11 used. You’ll not receive the newest car and there may well be a few scratches, but it’ll be clean and well maintained. © 2020 Trustpilot A/S. We just arrived in Tenerife and had to change already 3 times the car since the first one didn’t have the ratio working and USB and the second didn’t have the air conditioner any the 3rd didn’t have USB. Definitely recommend. I sent a further email saying I was prepared to accept a voucher for use in the future. The car was a few years old with marks and scratches, which is much better to hire as I didn't need to examine every inch of it and make sure it was on the report and then spend the whole holiday worrying that it might get a mark that would cost me a fortune. AutoReisen.com. We booked a car rental for our upcoming holiday in September/October however due to Covid 19 one of our flights has been cancelled and we have had to amend the dates slightly. 24 talking about this. They said bring the car back with your paperwork and if stopped by the authorities show this to allow safe passage. -:- Message from Tripadvisor staff -:-This post has been removed at the author's request. Never the less they are welcome to their €50 fine as it will be the last money they will ever receive from me, my family or any sensible person reading this review. Is there somebody who reserve car in TopCar Autoreisen? Is there somebody who reserve car in TopCar Autoreisen? Have used Autoreisen a few times on trips to Tenerife, always great service and decent cars, no hidden extras which is great, would not use anyone else. But oh boy when we picked up the car, seemed to be pretty old, no usb, not even radio, barely working, when needed to go up the hill we were not sure will we make it. Competitive prices and no ripoff fuel charges. Cheap car rentals in Canary Islands Airports. Buchen Sie Ihr Auto auf dem größtem Mietwagenportal der Welt. I found Autoreisen online due to very good reviews. 41 Kunden haben Pluscar Tenerife schon bewertet. Also do you simply drop it off at the airport too? We had a great experience with AutoReisen last week in Lanzarote. Despite all the good feedbacks I cannot reccomend autoreisen. Just used them at Tenerife for 1 week. They were great they upgraded the car to a new model with all the mod con's even easier to drive and so quick and easy at the desk. Sign the forms and leave. On arrival the paperwork is swift, polite and all clearly explained. Orcar ( Auto Reisen) - Tenerife Forum. Others (Renault Modus, Citreon C3 and Chevrolet Aveo)all newish and very good. Auto Reisen Review. I appreciate this is standard procedure but given the exceptional circumstances with Covid 19 and it being out of our control I would hope for better customer care. If you want a good value experience from a trustworthy company book this one. We've been using AutoReisen for over 20 years and felt compelled to write a review because we've always had great service. 78.5 % empfehlen dieses Hotel . Autoreisen Reviews. They simply refuse to post it on and suggest we contact a shipping company. I noticed one bad review about installing car seats - I was relieved that I was able to install the seats myself as I don’t trust others to do it. Just a cheery thanks and goodbye. Tenerife South Airport is located about 60 kilometres from the capital, in the municipality of Granadilla de Abona. I noticed one bad review about installing car seats - I was relieved that I was able to install the seats myself as I don’t trust others to do it. Formalities completed, no additional selling. Browse all 48,330 Tenerife topics » Orcar ( Auto Reisen) Watch this Topic. Next day, same story. From 158 reviews 72% of users recommend this Customer Service; Value For Money; Overview; Reviews (158) Media Gallery (1) Q&A; 3 Questions | 2 Answers Ask a question? Car Hire Excess Insurance. Reserved a car with Autoreisen months before our holiday- '130 for 10 days. Das Beste in der Umgebung. Und natürlich ohne Kautionsleistung. Get the best cover for your. The hiring and pick up and car were spot on. Golden Tulip Lübecker Hof. We requested 3 booster seats and one child car seat all of which were fine. we then asked that they get it to our holiday Company in Playa Blanca but again too difficult. Great service and I'd definitely use again as reasonably priced. Great car rental company in Tenerife We have rented a car from these guys in Tenerife last year, the whole process was as smooth as can be, no hidden charges, no rip-offs (which is huge, considering the car rental companies in Spain are notorious for taking advantage of "guiris"). They are standard car seats and very easy to fit for anyone used to travelling with children.The car we had was new, reasonable mileage, very clean, drove well and generally in very good condition. It was cheaper, but, it was rubbish (that was Goldcar by the way! We contacted Autoreisen both by email and telephone to be told we couldn't amend the booking but could cancel for free and then rebook. Answer 1 of 15: Hello all. Shop autoreisen.com now for savings worthy of you! I appreciate this is standard procedure but given the exceptional circumstances with Covid 19 and it being out of our control I would hope for better customer care. E-Mail. Adios. Telephone for reservations: (+34) 922 260 200 . All I can really say is if you are hiring a car anywhere in the Canary Islands then don't use anyone else.In my experience Autoreisen provide an excellent service and do not use the tactics used by other companies to pressure sell high cost, low value add on insurance.It's just a shame they don't operate globally! For that 5*. We travel to the Canary Islands regularly and always hire a car but we will not be using Autoreisen again. My Contract number is A000777870. All I can really say is if you are hiring a car anywhere in the Canary Islands then don't use anyone else.In my experience Autoreisen provide an excellent service and do not use the tactics used by other companies to pressure sell high cost, low value add on insurance.It's just a shame they don't operate globally! Maybe I am just unfortunate however I would not recommend this crap to you. The car was fairly basic but worked well and the staff were lovely. Tenerife. 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