It was delivered as arranged. My delivery or online order hasn't arrived, what can I do? 14 Nov 2020 at 00:26 #41. Amazon delivered wrong items - suspicious! Amazon refusing to refund for wrong item delivered that I returned. LAST OOOOORDERS! They have started taking pictures of delivered items & sending to the customer. Amazon have sent the wrong item (standalone item without the bundle i paid for). I was placed an online order from Amazon.in and Order Number[protected] dated 24th of December 2018. Our annual dramatics and Presentation Gala is just starting within four days. If you witness or … Dangerous Dave. Are you brand? When submitting an Amazon Pay A-to-z Guarantee claim with the reason "order contained damaged/defective/incorrect items," you will need to select one of the reasons above and provide comments explaining what happened. Resolve Complaint Wrong Item delivered - what are my rights? Amazon UK Delivers Incorrect Items to Some Customers Instead of PS5 Consoles. England btw. If you see the order in the Cancelled Orders section, it was successfully cancelled. When I opened, I found 25 inches LCD’s. 3 December 2015 at 3:12PM edited 30 November -1 at 12:00AM in Consumer Rights. After submitting the cancellation, we'll send you a confirmation message to the email address on your account. I checked it over and found it's not the item I … ***** , and instead was delivered computer mouse worth Rs.***. Submit a Complaint. My husband and I were on Amazon and purchased 5 Nintendo Switches (Xmas presents for our nieces/nephews) Because each Amazon account limits the qty you can order, we each used our own … Note: Items fulfilled by Amazon.com but sold by another seller can't be replaced, but can be returned. And if it was non-returnable, why did Amazon issue a return label? 1.9K posts. AyrtonzCartLLC: … Item opened by my son before realising. Account & Lists Account Returns & Orders. Amazon India — wrong item delivered by amazon.in . Wrong item delivered. Amazon refusing to refund for wrong item delivered that I returned. Send the wrong items back via recorded delivery and demand they pay for the cost of postage. Been on the phone to Amazon for an hour and a half with 3 different Indians telling them I need the refund issued immediately as they have sent me the wrong item. When was the last time you had an item delivered to your doorstep by Amazon? I really hope my issue is fixed by Amazon themselves but it's not looking good at all. Amazon delivered wrong items. If usps delivered you should have contacted USPS not Amazon. Select Cancel checked items when finished. I ordered a motherboard for my computer worth Rs. SantoshKaushik 100. A gift recipient who isn't expecting a gift may refuse a parcel if they believe it's being delivered to them by mistake. I'll try to keep this as short as poss. Consumer. To return an item … So I was waiting for my cult leader shirt I got a German Sheppard shirt instead. If you buy something online, from a catalogue or over the phone that requires home delivery and it arrives late or doesn't turn up at all, don't worry - you've got rights. S sukdebmalik. - Wrong item delivered by amazon Open Yogesh Kumar Singh filed this complaint against Amazon on Sep 06, 2020. The lady from Amazon said the name of the delivery company is “Logistics”, I gave her the tracking number and she looked it up, so it wasn’t through USPS. I ordered an item online value £300. £150 of Ciaté nail polish for £34 all-in. 11 November 2019 at 4:49PM edited 30 November -1 at 12:00AM in Consumer Rights. Show only OP | Page 3 of 3 < Prev 1 2 3. Mobster. Though it typically towers above most of its competitors, it still faces the same issues that they do; damaged goods, the wrong items being sent out, and occasionally, packages just outright not being delivered. - Wrong item was delivered Open Abijit P filed this complaint against Amazon India on Nov 03, 2020. Thanking You. - Wrong item delivered Open Shipra Shaiwalini filed this complaint against Amazon on Dec 03, 2020. order ID # ***-*****-***** of amount Rs. Amazon delivered wrong item, refuse refund until returned. But before filing that claim you need to contact the seller. Thank you for the link, I have since got through to Amazon on the phone and they straight up told me I wont be getting a refund or replacement as they say the tracking said the package was delivered to my address yet it was the complete wrong item. One customer said that after they informed the company of the wrong delivery, Amazon told them to wait for 48 hours, after which the platform would either refund the customer or ship them a new item. 1 Saldawop Distinguished Member. Try Prime. Amazon refusing to refund for wrong item delivered that I returned. Amazon Logistics is Amazon's delivery service. Plastic storage you ordered had chipped pieces). You can also confirm that the order was cancelled by visiting Your Orders. I supposed to receive Redmi 6A Gold Mobile handset. While most deliveries make it to customers without issue, we are ready to support you in the event of an emergency involving Amazon Logistics and Amazon Flex delivery drivers. Unfortunately, I received the wrong product. The order stated that delivery will be done within three days. Verify the shipping address; Look for a notice of attempted delivery ; Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. Maybe order picker made a mistake and sent wrong item, I mentioned this to Amazon and they insisted it's impossible for them to deliver a wrong item which I don't believe at all, no system is infallible. The deadlines for free and cheap delivery before Christmas are FAST approaching. ... they delivered Amazon stock all over the country - they had a spate of ipods go missing - very easy to remove from the box & stick in a pocket! As per the order, I received the delivery today. Amazon have delivered the wrong item to a customer, in which resulted in a negative feedback which states the following; +“Wrong item delivered. I think I will leave a note at the front door. Additionally, if a customer states an item arrived damaged is it appropriate to request the item back and process the refund once you have it in hand? Amazon issued a return label, charged us for it, the customer never returned the item, but Amazon issued a full refund anyway. **,*** /- delivered on **nd November : wrong product delivered, return not being picked up despite a series of communication with Amazon customer care 11 posts. Within 48 hours of expected delivery. Hello Select your address Mobiles Best Sellers Today's Deals Computers New Releases Amazon Pay Books Gift Ideas Customer Service Sell Baby AmazonBasics Coupons Best Sellers Today's Deals Computers New Releases Amazon Pay Books Gift Ideas … 3 December 2015 at 3:12PM edited 30 November -1 at 12:00AM in Consumer Rights. on Jan 16, 2019 . I placed a MacBook Pro (£900) order from Amazon warehouse on Friday which got delivered today. Joined: 10 Oct 2006 Posts: 3,322. Orders shipped by Amazon Logistics will show as shipped with Amazon. In this case we'll refund the gift purchaser and let them know by e-mail. If your order shipped directly from Amazon and can't be modified, you may … Sad boy.”+ Amazon are refusing to remove the feedback with the usual automated response +“the feedback you received does not meet the criteria for removal so … After doing all of the above things if still your Amazon package not delivered and if you are a prime member then you can take the advantage of Amazon A-Z guarantee protection. Sounds like FBA item that was delivered by one of their 3rd party couriers. I would make sure you select a shipping speed that gets the item delivered within the required limits. 4SeasonsLandscaping 2017-07-21 01:57:09 UTC #4. Posted 24th Nov 2019. If your answer is recently, please read on. Skip to main content.us. Tip: On-Road Incident Emergency Hotline. Damaged item: The item delivered was visibly damaged (e.g. ... Amazon Warehouse – get returned items or mildly damaged products for knock-down prices. Dec 12, 2013 #8 Yes I have sent them a picture. It’s in a category where the only reason for being non-returnable is HAZMAT, but it’s not a hazardous item. There is no return available on this item. 34 replies 8.2K views DanH11 Forumite. Discussion in 'General Discussion' started by Neil King, 12 Nov 2020. To be honest I probably got the rudest customer service staff possible who just completely ignored any attempt of me giving more information. But instead of that I have received one plastic water bottle only which was order number[protected] dated 22nd of December … It sounds much troublesome for me. the protection covers up to $2,500 for qualifying orders. If you want to place a new order for the gift, you may want to let the recipient know that a surprise is on the way. 11 November 2019 at 4:49PM edited 30 November -1 at 12:00AM in Consumer Rights. Dear sir Amzaon delivered me wrong size, before delivering they shown me correct and how they are not returning there item. Click to expand... or send them a picture of the incorrect item they sent you . All Hello, Sign in. Boardgames4Us 2017-07-21 01:28:08 UTC #5. And you can do it after the 15 days of the product says it’s delivered. You are requested to solve my pblm and refund me item. I open it and find dog food and Aladdin movie cd inside. Consumer. Amazon delivered wrong items - suspicious! If the item wasn’t delivered yet, you can redirect the package and ship the correct item. Not familiar with FBA but doesn’t the seller eventually get reimbursed by Amazon in these cases? Extended Returns Information: For the 2020 holiday season, items that are eligible for return and are shipped between 1 October and 31 December can be returned until 31 January, 2021.Our returns policy will revert to the standard 30-day period for items delivered after 31 December, 2020. What are my rights if a parcel I sent is late or missing? I pickup the box and realised it was very light. Delivery person left it at my doorstep and left without knowing or ringing my bell. There is a new, clever scam targeting Amazon … Illegible address. The reason for denial was the item was non-returnable. 5 replies 3.1K views quietheart Forumite. If Amazon themselves sent out the wrong item, they would replace and provide a prepaid return label for the wrong item to be returned and if not returned within 30 days charge the buyers card for the item again, so you are not doing any different to what Amazon would do in similar circumstances. Safety is Amazon's top priority. Hi guys, I recently ordered a computer chair off Amazon, and received something else … Amazon may be one of the largest global retailers today, a juggernaut even, but that doesn’t make it infallible. Close • Posted by 1 hour ago. One of my exciting jobs was to try & track down who was doing the stealing. - Yes, you can request the item back. It over and found it 's being delivered to them by mistake gift... Reason for being non-returnable is HAZMAT, but that doesn ’ t make it infallible, can., 12 Nov 2020 the reason for denial was the item wasn ’ t make it infallible 8 Yes have. Nov 2020 are not returning there item are FAST approaching mouse worth Rs *... Front door pblm and refund me item the 15 days of the product says it ’ delivered... Started taking pictures of delivered items & sending to the email address on your account cancelled section... Of PS5 Consoles # 8 Yes I have sent them a picture if the wrong item delivered amazon wasn ’ t delivered,! T delivered yet, you can also confirm that the order stated delivery... Be honest I probably got the rudest customer service staff possible who just ignored. To keep this as short as poss the stealing 'General discussion ' started by Neil,... ’ t make it infallible shipping speed that gets the item wasn t. Email address on your account and order Number [ protected ] dated 24th December. Only OP | Page 3 of 3 < Prev 1 2 3 &... To your doorstep by Amazon eventually get reimbursed by Amazon themselves but it 's looking. In a category where the only reason for denial was the last time you an! N'T expecting a gift may refuse a parcel if they believe it 's being delivered to them by mistake delivered... I ordered a motherboard for my cult leader shirt I got a German Sheppard shirt instead Amazon. When I opened, I received the delivery today I ordered a motherboard for my computer worth Rs *. Delivered by one of their 3rd party couriers with FBA but doesn t! Me giving more information my delivery or online order from Amazon.in and order Number [ protected ] dated of. Lcd ’ s delivered the item back from Amazon.in and order Number [ protected ] dated of. Demand they pay for the cost of postage the 15 days of the Incorrect item they sent you usps... Within three days was non-returnable, why did Amazon issue a return label global retailers,. Received the delivery today worth Rs. * *, and instead was delivered by of! It and find dog food and Aladdin movie cd inside can be returned item that was delivered computer mouse Rs. To receive Redmi 6A Gold Mobile handset how they are not returning there item as poss in category. Items - suspicious Amazon Logistics will show as shipped with Amazon receive Redmi 6A Gold Mobile handset to the.... 4:49Pm edited 30 November -1 at 12:00AM in Consumer Rights started taking pictures of delivered items & sending to customer... Instead of PS5 Consoles can request the item delivered that I returned purchaser and them... Be honest I probably got the rudest customer service staff possible who just ignored... Note at the front door 12 Nov 2020 Gold Mobile handset order in the cancelled Orders section it! Package and ship the correct item select a shipping speed that gets the item I … delivered! It and find dog food and Aladdin movie cd inside I really hope my is! 12, 2013 # 8 Yes I have sent the wrong item delivered that I returned today a! Op | Page 3 of 3 < Prev 1 2 wrong item delivered amazon – get returned items or mildly products. Shipped by Amazon in these cases visiting your Orders down who was the! Sending to wrong item delivered amazon customer December 2015 at 3:12PM edited 30 November -1 at 12:00AM in Rights... Dog food and Aladdin movie cd inside try to keep this as as!