Have a good day! If you're not comfortable doing this, you can set up using our set up software. Syncing your Apple Health app everyday with myFitnessSync - Health to Fitbit for iPhone allows you to use the Fitbit app and Fitbit.com dashboard to view your fitness data. Wir können Fitbit nicht mit deinen Withings-Messungen aktualisieren.". We also have seen that others who contacted Customer Support have received no solution, no information on the actual problem's root cause, no evidence that actual people are assigned and working on it, and no expected timeline to restoring service. Is this a glitch or will be fixed soon? Me too. The biggest competitor to the Fitbit Aria is the Withings Body Composition scale (also sometimes called the Withings WS-50). Why no response to Emma? Same problem as everyone else. Any word, Withings? Health Sync works automatically and syncs the data in the background. Bad Ratings - Find both company's Apps and make sure to provide the lowest rating possible with the factual complaint that their services have failed and they seem incapable of supporting their customers. I tried to un-link  and re-link apps again and still not working. The Fitbit Aria Air is the latest smart scale from Fitbit and it measures weight, BMI and body fat. I also cant sync to fitbit. How is it that this has happened several times and these two companies still haven't figured out how to stop breaking this link or at least how to fix it in less than a week? Still get error when attempting to link via https://www.fitbit.com/weight/withings. I had a fitbit a few years ago, and got another one because of the easy syncing between the two in the past. There is almost no incentive for them to care or fix it. They went through 4 "troubleshooting" steps then said that means there's nothing wrong on their end so call Withings...however withings has no phone support at the moment so not much to be able to do. We got our Withings scale yesterday. The ONLY reason I bought it was its advertised ability to work with the Fitbit App. I'll verify. Which does not synch to Withings... Also about the time the FB app started showing the Aria scale ad on the weight tracking page. Wherever the fault lies with the incompatibility, I have bypassed it by logging from Health Mate to Fitbit. It just uploads my weight and (inaccurate impedance-based) body fat percentage to a cloud account, and there’s an app to chart it. Be polite, remember you aren't talking to the person who broke it. For Fitbit users, an app like this is the best solution for syncing your Fitbit with the Apple Health app. When is Witherings going to provide a fix, or at least provide and update on what when we can expect it to be fixed? 2. Support told me to unlink and relink, but didn't give me a link to any instructions on how to do it, and now I see someone has tried that and it didn't fix the issue :P. I sent the support person a link to this thread and told them just maybe they did something...  Maybe the tweet will get more help. What a pain to have to manually add my measurements into fitbit! Here as well, sync stopped working since 04/15. Credit where due. Best smart scales of 2020. Specifically, the error is: Error 502Bad gatewayifttt.fitbit.com: Host ErrorWhat happened? I went to my Withings account on their site, looking for the share section, and could not find anything like that, so its probably an old outdated suggestion. Our development team is aware of this latest issue and are in discussion with Fitbit to have a resolution out as soon as possible. Sync your health data from Fitbit, Garmin, Google Fit, Health Mate (Withings), InBody, Oura, Polar, Samsung Health, Suunto and Huawei Health (only supported on Huawei phones with EMUI 8.1 or higher). Frustrating. That being said, I had an old Aria scale that finally failed. (Note: The honorable thing to do will be to UPDATE or remove the low ratings and public complaints once they fix it. It looks like it has been working for a while. Here's was the massively long pain the last time this happened: https://community.fitbit.com/t5/Third-Party-Integrations/Withings-not-syncing-with-Fitbit/m-p/3781790#M29847. I sent both companies direct messages. About ready to send both products back. Withings scale quit syncing with my FitBit on 17August2020. You weigh yourself each day on a Withings Body or Fitbit Aria scale, and WeightSync will automatically sync your body weight to Strava. Scale data is not syncing to fitbit for the past 2 days. And me. It "says" they are connected, but nothing syncs or downloads for me either. After syncing, you can view your fitness data on the Fitbit app or Fitbit.com Sync up to 5 fields: - Steps - Weight - Body Fat Percentage - Sleep Analysis - Water… (However I dont know what it did behind the web interface, which showed linked again at this time.). You can sync to Fitbit, Google Fit, Samsung Health, FatSecret (weight only) or Strava. Make sure they understand that it is a serious problem and you need to know when they will have it fixed. Check - Keep checking to see when it gets fixed, so you can start using it again. Just got the product today from amazon because it advertised it works with fitbit. Fitbit bands and watches track your motion in three dimensions and convert this into information about your daily activities. My Withings Body Scale stopped syncing to FitBit on April 15th. My Body+ Scale stopped syncing to my fitbit on April 15th. Hoping for a an eventual resolution to this issue. Same problem here since April, 15th. I have read this whole Withings thread and the one at Fitbit. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: http://ipadguild.com/syncing-your-weight-between-nokiawithings-scales-and-fitbit/, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. Quit syncing Some time between April 7th and 16th. And if they aren't competent to figure out the fix, as they should, then our options appear to be:1. Does anyone know the issue? In most cases, you can also sync that data to Google Fit or Apple Health. egaton625, I share your frustration. Lastly, connect that new FitBit account to Zwift. My advice is go with the fitbit scale since it will work with your device and matches the branding of your wife. Contact Fitbit customer support. What gives. Same problem. Cannot find a solution. I guess I'm not the only one having an issue. Pour l'instant j'ai toujours une erreur :-(. No new data to fitbit since 17 August. Sounds like we should also start complaining to Fitbit, if they are in charge of resolving the issue. After performing the relink in the next step below to no avail, I went back and unlinked from THIS location in Withings, then relinked, using the only method i can find which is the fitbit integration page (same as the next step mentioned below). Power supply. Come on Withings and Fitbit figure it out. I have tried everything and nothing is working. Withings creates smart products and apps to take care of yourself and your loved ones in a new and easy way. I personally will not remove them, but will update them to say how long it took them to fix it. April 15th last sync of Withings weight to Fitbit. Just bought these scales on the basis I could sync the data to my Fitbit app... very disappointed at the moment. Jumping on in hope I'll be included when a solution if found. Hoping for your patience and understanding. Wasted enough time already. Subsequently, one may also ask, what scales work with Fitbit? I hear everyone's ideas to purchase new smartwatches and scales which are NOT Fitbit or Withings, however that costs us, the customers, more money. Once your Fitbit and IFTTT accounts are linked, turn on Applets to track your fitness and sleep goals, build healthier habits, and sync your fitness data with other services. I get this error "20.08.2020 21:13, Oje! Definitely not how to get customers to buy their products. I never updated the Fitbit App before this problem occurred. I finally treated myself to buying the Witherings scale because it syncs with Fitbit. I had one issue in 2017 and Withings replaced it. Fitbit’s app doesn’t sync with Apple’s HealthKit, whereas Withings’ does. If its only 1 week, fine. ^Thank you for this post. Can anyone else verify? Coincidentally, that was also the same day I activated a FitBit Inspire HR tracker. Thank you for contacting us. I have tried unlinking and relinking accounts at fitbit.com/weight/withings and checked settings, cleared cache, etc, but no one seems to care that the connection broke for many of us on the same day (actually fitbit pushed a security update to their devices on that same day, go figure). Connect your Withings to hundreds of other services. I contacted Withings customer support and received a replay yesterday (April 24th): “Our development team is aware of this latest issue and are in discussion with Fitbit to have a resolution out as soon as possible.”. Shouldn't somebody who works for Withings be piping up here to say "please don't return your scales, we're working with Fitbit to fix this problem ASAP."? lovinthebigsky - it's an annual thing, so yeah, I'd just send both products back and go elsewhere. In the world of connected devices, I now have a Withings Body+ scale. (Note: Finding any other web reviews and repeating the factual complaints and low ratings will help get the message out.). My Fitbit App fails to receive Withings Scale data anymore despite having worked for a year. I bought the Withings scale because I liked the reviews. If you are looking to buy the best body scale, look no further than Withings. Poor marketing at Fitbit! The best budget scale. When you step on the scale, a small electrical current runs up through your leg and across your pelvis, measuring the amount of resistance from body fat. I'm having the same issue. In addition, I also received the following generic e-mail from Withings Customer Service rep (see the e-mail from Josephine below). Both plans come with a 30-day money back guarantee for first time customers and give you access to Smart Scale Sync's service which syncs your Withings, Fitbit, or Garmin weight scale measurements with Garmin Connect, TrainerRoad, Strava, Concept2 Logbook, MyFitnessPal, Peloton, Polar Flow, and/or Fitbit. Hope its helpful to someone. At any rate it is now working and the log is complete with no missing entries. The last successful sync with Fitbit was 8/20. I like the scale because it gives much more information. Seems strange it takes fitbit/withings more than 2 weeks to solve an issue like this.... It’s obvious that at least one of the two companies does not want data being shared with the other, otherwise, this problem would already have been resolved. Same problem, same day. Withings Body Cardio or Fitbit Aria 2: Which body fat scale will win the race in the end? Based on the facts, I do not believe either company cares about it or us. Their scales came out after the Withings scales and offer no good reason to upgrade to - no differentiating or must have features. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. In very simple terms, what you can do is set up a free FitBit account, then connect it to your Withings account so your scale sends data to FitBit. My Moto 360 feeds Fit steps to Withings. API client is not authorized by the resource owner to access the resource requested. They both already have our money. The good news is, since it’s working for FitBit, Withings users have a simple workaround to start getting their weight automatically updating again! Disappointed to say the least. Withings (Nokia) Body. Same time I started getting pop ups when I close the FB app - open FB to keep your data synchronized. I'm trying to sync Healthmate with my Fitbit but am getting no where fast.. despite reading all of the previous answers. I successfully unlinked, and relinked my accounts on that page with no problem or error. ‎myFitnessSync - Apple Health to Fitbit uploads your Apple Health data from the Apple Health app and stores it in your Fitbit account. The idea is pretty simple. My wife uses a Fitbit Tracker and my Withings scale, but no synchronization between her Fitbit App and the Withings account since that date. That's my best review and suggestion of this troubling failure. Contact the Company - Contact Customer Support of both companies. On Aug 23rd when I realized it had not been working for a few days, here is the special message that showed on that exact page: Uh Oh! I cannot tell when it started to work. We now know that posting in the community does not count for that. 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